Every five-star review with a comment from our Google profiles, verbatim, with the reviewer's name as they wrote it. Google translates the Spanish, German, French and Dutch ones; the tag tells you the original language. We do not edit them, and the less flattering ones are on Google too.
Thanks for the good and honest advice and perfect installation of our new Caldera spa! We are very happy that we visited your store when we were looking for a new spa!
What can I say about this wonderful company? From the initial phone call to meeting us in person, the service has been spectacular. Starting with Patri, a truly special woman, her service was top-notch. She explained everything brilliantly, made everything easy for us, and was incredibly efficient in completing everything, right down to installing the pool. The manager was attentive and met all the deadlines they promised. And the pool looks fantastic! Thank you to the entire team.
Excellent service! Fast and professional. If I had to do it again, I would definitely use them.
Pool specialists. Good information and service.
Highly recommended! Buying from them has been a wonderful experience from start to finish. The service has been exceptionally good, with a kindness and professionalism that are hard to find these days. They advise you patiently, answer all your questions, and genuinely care about the customer. If you're thinking of buying a spa, don't hesitate: you're in the best hands. Thank you so much for everything!
Everything was perfect with them, from before I bought my pool, through the installation and after-sales service, including all the training and support they provided on topics we were unfamiliar with regarding this type of pool. Martín, the sales manager, always responded quickly. It's a real pleasure working with them.
We were so annoyed that we hadn't discovered this company two years earlier. Fantastic work; everything went exactly as planned from start to finish. Many other companies could learn a thing or two from them! Thank you!
Very attentive. The service was excellent, and above all, very punctual and committed. I highly recommend them.
If you are looking for a spa, look no further!! I would highly recommend these guys.
Easy communication, and a fast and efficient Spa repair service. Thanks!
My experience has been very good. They are friendly, helpful, and very attentive to resolving customer complaints and questions.
Thanks to Maria for helping me find a piece for a hammam. Everything was great.
Great professionals, excellent after-sales service and sales.
I needed a lot of very specific spare parts for my 10 year old jacuzzi, difficult to resource and needing a lot of research. Anna could not have been more helpful, she was patient and very thorough. I was so impressed with the service she provided. I would 100% recommend this company, they are extremely professional. A quick mention as well for the girls in the shop who were friendly and helpful when I went to pick up my order.
I had a problem with my countercurrent machine, so I called Maria. Even though I hadn't purchased the product from her company, she was incredibly kind and understanding. We worked together to find a solution, which I implemented, and it works perfectly. Thank you, Maria!
A very competent company with excellent service. I was looking for some plumbing parts for a spa, and Maria took care of finding them among their suppliers.
Impeccable service! Highly recommended. I had a problem and the technician was there the next day and, presto, it was fixed. Super friendly!
Excellent specialist shop, friendly staff, perfect delivery and quick installation by trained professionals.
Beautiful spa and excellent service!!
Very satisfied with the service and the interest shown.
Awesome service!!!
Friendly service.
I contacted Nerja Pools & Spas in the summer because I had a small leak in pipework in my pool room. It was a small job but needed doing. They sent a man round the next day and he repaired it in under an hour. They came again in September because I had a dirty pool with a chemical imbalance. They sorted it out in no time at all and had it gleaming again, in time for my big birthday party. Because of this service I spoke to them about a complete pool reform over the winter. They came out as planned, measured up and offered ideas that I'd never even thought about. They provided plans and a very good price. They are now half way through the big project and it's looking good. They are a very good company to deal with.
We went to Pool Spas Nerja to enquire about a new spa as ours was over 20 years old. We were looked after by Georgie, who was absolutely brilliant in helping us to choose just what we needed. The guys came and took our old one away and fitted the new one. We can highly recommend this company who have been helpful, professional and very efficient. A special shout out to Georgie, she is a credit to the team and really looked after us. We love our new Spa, thanks guys.
Martin went the extra mile to ensure that my wife and I were very pleased with the purchase and installation of our new Caldera Spa. We are particularly pleased with the salt water feature of the spa. The prompt and professional service is much appreciated.
What a fantastic experience we had getting our hot tub from Georgie at Pool and Spa Nerja. Her expertise and overall friendliness made it an easy decision for us and we were over the moon from start to finish.
My family visited today to try a hot tub that we are planning to buy. Georgie could not have been more helpful. Her friendly, professional and knowledgeable attitude has definitely persuaded us to purchase a hot tub from her very shortly. Due to this we are also planning to buy other things that they sell. Many thanks Georgie.
Great service and good communication when purchasing our pool cover. Went to Pool Spas Nerja as was recommended by a friend and glad we did. Would thoroughly recommend and use again. Well done and thanks.
Georgie was super communicative during the entire process, initial contact through crane delivery. Spa looks great on our terrace; plug and play.
The pool cover is perfectly made to measure! Friendly and fast service.
We had a really good experience with Pool Spas Nerja. The cover was delivered just in time.
Excellent customer service. They are very helpful. Highly recommended.
Maria was very helpful in understanding our specific requirements for a hot tub with a high level of massage functionality, locating and supplying one in a very quick time. The installation service was brilliant, despite quite difficult access. Manolo is very good with all matters technical and so are his team. We now have an amazing top quality spa.
Ordered a pool cover from this company. Excellent service. Communicated well and delivered well on time. All members of staff are very polite. Will continue to use.
Georgie is a fantastic sales woman, so professional and attentive to our needs. If you need a hot tub do not hesitate to contact her!
Very helpful.
We recently bought a hot tub from Pool Spas Nerja only to find that Spain shut down one week later due to COVID-19. Anna could not have been more helpful arranging delivery as soon as it was allowed. Pablo came to install the spa in September and again he was very helpful. We have found Pool Spas Nerja extremely helpful and informative and we highly recommend them.
Great service from Ana and her colleagues. Spa was easy to order and everything arrived on site on the day we requested it. All follow up questions were quickly and efficiently dealt with. I would highly recommend them.
What a pleasure it has been to deal with such a professional company. Manolo has been on the other end of the phone, and immediately available through a couple of teething problems, installing our new spa. Delivery was so well organised and as the spa had to be put on a high roof terrace, the whole process was achieved without a hitch. Well done and a big thank you to all.
Great job and great customer service. Highly appreciated to receive a customer satisfaction survey to answer. Thank you!
We bought a spa late last year from the pool and spa shop. Professional in every department. The ladies in the front of shop were very courteous and helpful. The technicians were very knowledgeable in the installation and did a fantastic job which was tricky but they did it and we are delighted. They installed it when we were out of the country which was a great help to us. I would not hesitate to recommend this company.
A five star service was provided on our purchase of a Fantasy spa. Prompt attention and knowledge from Anna at all times was a pleasure. Prior to delivery the electrician Pablo came to check our electrics for safety which gave us peace of mind. We are so pleased with the spa, it is fantastic and we are looking forward to spending many lazy days enjoying using it. Pool Spa's logo is "We make it easy" and they certainly achieved that for us. Thank you all at Pool Spa, thoroughly recommended.
We installed a pool heat pump and an automatic pool cover. Every contact, be it with the office, the engineering team or the installers, was very professional. All components work exactly (or even better!) as planned and when the team was done, they left the pool area and the garden very well cleaned. We are impressed and happy!
We purchased our spa last year. We had great service from ordering to installation, even the electrics and after care. I can highly recommend Caldera spas.
Excellent service and support from the people at the Pool and Spa shop. They helped us with a good solution to cover our pool, which is a size out of the ordinary. Fast delivery and professional service.
Excellent service from the first email to installation of the jacuzzi. I cannot fault anything about this company as nothing was too much trouble. Highly recommend.
We bought a spa two weeks ago and had a desire for fast delivery. The spa was delivered and connected in three days, super fast. Very satisfying.
A good company with good people around who fix solutions, from idea to finished pool construction. Ernesto, Manolo and more. Thank you, Peter & Stina.
Highly recommend the pool and spa shop. Excellent service, nothing is a problem with communication by email or phone, even from abroad!!!
We are pleased with the service that Pool Spa offer. Gladly recommend them.
Efficient sales service and comprehensive product range.
Helpful staff and friendly staff.
Very pleasant and helpful.
Very professional.
The company delivered our dream sauna as promised and they did a fantastic work with the installation, they are real professionals. We are very satisfied.
A fine organization, which I can recommend to everyone to purchase a beautiful jacuzzi. I am very satisfied how Georgie has always helped me well with her advice.
We have got a nice spa with a very good service. I will give my best recommendations. Thanks!